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Welcome to Fantom Vacuum Sales
CAN I GET AN ORIGINAL FANTOM VACUUM ANYMORE (FURY, CYCLONE XT, THUNDER, LIGHTNING)?
The original Fantom Technologies, Inc. manufacturer went out of business in October 2001. The Euro-Pro Corporation bought the 'Fantom' naming rights that are put on products made in China which are not the same as the original Fantom vacuums made in Canada. The original Fantom technology was sold to a company which now sells products with the brand name Westinghouse. We do sell Westinghouse models that are the closest replacements for the original Fantom vacuums (see below).
   
WHY DOES MY FANTOM CYCLONE XT ROLLER BRUSH LOOSE POWER?
The symptom of the roller brush having intermittent movement (motor cutting in and out, in the powerhead) is most likely due to a bad circuit board. Reason could have come from pulling debris off the roller brush or turning the roller brush by hand while the vacuum was off.
   
DO YOU ACTUALLY HAVE ORIGINAL FANTOM VACUUM ACCESSORIES?
We do sell accessories for your original Fantom Fury, Cyclone XT, Thunder and Lightning vacuums. We also sell belts for the Fantom Twister. You can view all our Fantom Accessories by clicking Accessories to the left.
   
WHAT IS THE FANTOM FURY REPLACEMENT?
Westinghouse WST1500 Wired Special Edition
   
WHAT IS THE FANTOM CYCLONE XT REPLACEMENT?
   
DOES THE FANTOM CYCLONE XT HEPA FILTER FIT THE WESTINGHOUSE WIRED DELUXE EDITION VACUUMS?
Yes, however the filter on the Westinghouse Wired Deluxe Edition vacuums are not the same filter as the Fantom Cyclone XT filter but the Fantom Cyclone XT filter can be used as a disposable filter in the Westinghouse Wired Deluxe Edition vacuums. Please read the Westinghouse Wired Deluxe Edition manual for cleaning tips.
   
HOW CAN I CONTACT WESTINGHOUSE OR EURO PRO?
  • Fantom (Euro Pro) -- 1-800-798-7395
  • Westinghouse -- Please contact the dealer where you purchased your product.
   
HOW DO I IDENTIFY WHAT FANTOM I HAVE?
 
  - Fantom Cyclone XT
  - Fantom Fury
 

- Fantom Lightning
  - Fantom Thunder
  - Fantom Crosswinds CW200 XL
  - Fantom Crosswinds CW600 XL
  - Fantom Wildcat
   
I DON'T SEE THE FANTOM DOMESTIC ON THIS LIST?
The Fantom Domestic was retired in the mid 80's. The Domestic was originally sold as Iona Domestic then later became the Fantom Domestic. This was for commercial purposes and phased out as the earlier Fantom Thunder (prior to 1995) and Fantom Fury models came out. For all Fantom Domestic belt questions please call for quotes.
   
CAN I GET A LIST OF DEALERS OR SERVICE CENTERS IN MY AREA?
We do not have a list of dealers or service centers for Fantom vacuum cleaners. We are a dealer ourselves. If you want, you can do an external search for a given term but we take no responsibility for correctly finding you a dealer/service center. This is just a link to help assist you in finder a dealer or service center in your area.
   
HOW DO I CHANGE THE BELT ON THE FANTOM® THUNDER® AND FURY®?


  1. Unplug the machine.
  2. From the front of the machine, remove the collection bin.
  3. Facing the back of your vacuum, remove each of the Philips head screws located above each of the rear wheels. (Figure 1)
  4. To remove the base cover, place your thumbs in the two screw holes in the back of the machine. Push forward and up on the screw holes to disengage the 3 cover locking tabs. Put the cover off to one side, and go to the front of the machine. (Figure 2)
  5. Check the drive arm for any black streaks which indicate residual rubber from the last belt. The drive arm is located on the right side of the motor. The easiest way to remove any residual rubber is with some nail polish remover on a rag or with steel wool.
  6. To attach a new belt, remove the brush from the base of the machine by pulling up straight up with two hands.
  7. Take the new belt and hook it over the steel drive arm. Pull back on the belt slightly, to create some tension.
  8. Put the brush inside the belt loop so that the track for the belt is aligned with the belt itself.
  9. Replace the brush by aligning the metal end so the points face downward. (Figure 3)
  10. Rotate the brush by hand to check that the belt is running freely and easily in its designated space between the bristle.
  11. Replace the cover by placing the nose in first. Once in place fasten with the two cover screws and then replace the collection bin.
   
HOW DO I REMOVE A BLOCKAGE IN THE FANTOM® THUNDER® AND FURY®?




If your Fantom® vacuum shuts itself off and the dirt in the Collection Bin stops swirling, or if you experience a loss of suction power, it may be due to a blockage in an air passage.

  1. Unplug the machine.
  2. If the overload protection system has shut the machine down, press the reset button located on the back above the rear wheels.
  3. Lay the machine down on its front face with the rear of the base facing up.
  4. Rotate the inspection plate knob out of the locked position and then swing the rear inspection plate away from the rear of the machine.
  5. Look up into the air passageway and if there is a blockage, clean it out. Close the rear inspection plate and pivot the inspection plate knob back into the locked position.
  6. Press the reset button if the overload protection system has again shut the machine down.

    If you do not find any blockage in this area, and/or the machine shuts itself off or the loss of suction persists, a more detailed inspection will be necessary as follows:

  7. Unplug the machine.
  8. Grasp and pull the tab on the fluff trap plug to open and expose the fluff cleanout opening. Remove all the fluff from this screened area then close the plug and ensure that it is fully assembled.
  9. Press in the reset button if the overload protection system has once again shut down.
  10. Place the machine in its upright storage position.
  11. Remove the collection bin and check for any dirt or lint that may have accumulated in the cyclone entrance. (Figure 3)
  12. Remove each of the Philips head screws located above each of the rear wheels.
  13. To remove the base cover, place your thumbs in the two screw holes in the back of the machine. Then push forward and up in the screw holes to disengage the 3 cover locking tabs. (Figure 4)
  14. Remove any accumulated dirt or threads from the brush and/or remove any large objects from this area that may have jammed the brush. Also, check that the rotary valve inlet is not clogged with dirt or objects. (Figure 5)
  15. Check the belt to be sure that is in good condition. A stretched or faulty belt will prevent the machine from operating properly.
  16. Replace the base cover by placing the nose in first. Once in place fasten with the two cover screws.

If the machine still does not start or if you still experience a loss of suction power, then take it to your local vacuum service center for assistance..